* Launch an external app or a URL for incoming calls Users can configure Zoom Phone to launch a specific app or URL when receiving a call. * Call end chime Users will hear a chime and see a notification when a call ends abruptly, typically from poor network connection or the other caller ending the call. * Enhancements for call queues with call monitoring If call monitoring is enabled for a call queue, members and supervisors can easily monitor their queues and use call monitoring features. * Phone features * Support for text messaging (SMS and MMS) Users with Zoom Phone Pro licenses can use their assigned direct phone numbers to send or receive text messages (SMS and MMS). * Meeting features * Improved grouping of security options when scheduling The “Only authenticated users can join” option is now located in the Security section of the scheduling window, grouping it with Passcode and Waiting Room options to allow for easier selection and use of security features. This will launch their browser and begin the download of the CSV poll report. * Poll reports available during live session The meeting or webinar host will now have the option to download the full poll results when the poll has ended during the live session, rather than waiting until the meeting or webinar has ended. * Raise hand for host and co-host Hosts and co-hosts can utilize the raise hand feature along with meeting participants and webinar attendees.

The host will see each participant’s reactions in the participant list, as well as the aggregate numbers of each reaction at the bottom of the list. * Meeting/webinar features * Enhanced nonverbal feedback and reactions Nonverbal feedback options are moved to the Reactions button, and all reactions will be shown in the corner of the participants’ video. Once approved as a Zoom contact, you will have the ability to call or meet with them and see their Zoom status.

* Enhanced cloud contact integration for chat/call features Contacts imported through the contact integration can now be easily added as a Zoom contact. A separate installer is available for download in the Zoom Download Center. Here are the complete release notes for the upcoming Zoom update: New and enhanced features * General features * Support for Apple Silicon processors Zoom desktop clients will better support computers with ARM CPUs. It is also supposed to bring aboard an improved grouping of security options when scheduling, launch an external app or a URL for incoming calls and more. Apart from this feature, the update is also set to come with enhanced cloud contact integration for chat/call features.

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